We aim to dispatch all orders within two working days of receiving cleared funds (Mon-Fri). You can check feedback comments regarding our fast dispatch. However, items at times maybe delayed due circumstances outside of our control i.e. industrial action by postal services or delays due to international customs. That is why we state maximum 14 days dispatch, however nearly 99% of items are sent within two working days.
We will post all items in the most appropriate packaging to ensure that they are not damaged on dispatch. Please allow 14 days maximum for dispatch from the date of payment although we dispatched items mostly within two working days after payment is cleared. Our postage and packaging is FREE.
Due to security reasons we will only ship to the address supplied via PayPal from where the payment has been received. This is merely a security measure to ensure that eBay members are not potentially defrauded.
UK Delivery Royal Mail 1st Class & 1st Class Recorded, normally 1- 2 working days but not guaranteed.
Europe & Ireland Royal Mail 1st Class Airmail & International Signed for, normally 2 - 5 working days, but not guaranteed.
USA, Canada & Rest of the World - Royal Mail 1st Class Airmail & International Signed for, normally 4 - 12 working days, but not guaranteed.
We will only send replacement items once Royal Mail confirms the item is lost. This will be 14 days from date of dispatch. For items sent recorded delivery this will be 18 days. We cannot be held responsible for delays caused by Royal Mail, your local postal service or by International Customs Inspections. Thank you for your understanding.
We ship to all major countries in the world however there is an extra charge for items weighing more than 500 Grams or if the volume is greater than 300mm X 300mm X 30mm (H,W,D). We will send you a confirmation of any extra shipping costs once you have placed the order. If you are not happy with the extra charges then we will issue you a full refund.
Please note that our shipping rates are cheapest for any international delivery and we would be more than willing to consider any other option suggested by the buyer if it is cheaper than our quote.
ONLY FOR INTERNATIONAL BUYERS :
- The shipping price that you pay when you purchase a product is only for order confirmation and it is not a final price.
- If the item is returned to us because you, the buyer, failed to pay any customs/import duty or there was a failed delivery attempt or the wrong address was provided, then we will charge our shipping costs and any admin costs which may be charged by the courier company.
- Please be aware that we are not able to ship certain brands to some countries due to brand restriction, in such cases we will arrange a delivery from your country of a similar product but the part number may be different, however the technical specifications would remain the same.
- Please get in touch with us if you have any query before placing an order, we would be more than willing to help. We do not hold stock of some items in our warehouse however when we receive the order we will immediately ask our supplier to forward the item directly to you. Please rest assured that if you have any issue we are always here to resolve it.