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Free delivery on all orders. No minimum spend.
Every order gives back — 2.5% of sales donated to charity
Next-day & 2-day delivery available
Clear pricing • No hidden fees • VAT included
Easy returns & warranty support for peace of mind
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Let customers speak for us
from 270 reviewsBETTER THAN EXPECTED
THANK YOU 👍.
Excellent service from start to finish.
Excellent service and product. Received the day after I ordered. Also excellent price.
Very impressed with these stylus touch/pens and the slim size and wish I had found them a long time ago.
Good price, quick delivery, sturdy charging cable
Very good. Works very well.
Does the job thanks
Absolutely spot on
Quick delivery and excellent quality cable
Very good value and my grandaughter loved the stylus pens.
Exactly what we ordered arrived in good time
Good glass protector also smudge proof which I needed
Kept me informed all the way. Very pleased..my second cover from you.
Excellent product at excellent value
The pens are great and work well.
Questions ? Send us an email
iSOUL is a UK-based business committed to providing high-quality, reliable products and excellent customer service.
We aim to respond to all customer enquiries within 24 hours on working days.
If you have any questions about our products, orders, delivery, or returns, please contact us using the details above or via the contact form below.
- Unit A2, Harrison Trading Estate, Longworth St, Preston, PR1 5DL
- +447418098951
- contact@isoul.co.uk
Opening hours
Mon - Fri, 9:30am - 10:30pm,
Saturday, CLOSED
Sunday, CLOSED
Are you facing any problems?
Please let us know if you have any queries in relation to anything on our website, we will be more than happy to help.
Whether it helps with placing an order, issues with existing orders, or just a general technical question, we will try our best to resolve it.
Complaints, compliments or curiosity - we handle everything!
Q: How many days it will take to deliver / what is the shipping time?
A: In general, we dispatch the order within 1-2 business days and it takes 3-4 business days to deliver the order.
Q: The item has not arrived within the timeline, what to do now?
A: We are providing tracking details after the dispatch, you can track the order if you have availed of the tracking facility. If you are unable to track the order, you can contact us on live chat.
Q: What to do with the wrong/damaged/missing item received?
A: If you have received the wrong item / damaged item / missing item on multiple quantities buy, please share the package and product image on our live chat.
Q: Can I change my order details after order placement?
A: We have some limited control over order editing. You have to contact us for any change before the order is dispatched. We can not change anything after order dispatch.
Q: How can I register my product for warranty?
A: You can register your product at https://www.isoul.co.uk/pages/register-for-warranty
Q: What to do if the system doesn't show my order?
A: If you are unable to find the order details at https://www.isoul.co.uk/account your order must be placed on a different platform including amazon and eBay.
Q: Can I track my amazon / eBay orders here?
A: No. You can not track your amazon / eBay orders on our website. You have to visit the respective platform to track your order.
Q: Can I contact you here for my amazon / eBay orders?
A: No. We have a different team for that. So, you have to contact amazon for amazon orders and eBay for eBay orders.
Q: How long does the replying process take?
A: We are always trying to give you the answer in no time but due to high requests, there may be a possibility of a delay. In general, we are responding all queries within 24 hours.
Our Information
Our Address
Unit A2, Harrison Trading Estate Longworth Street, Preston PR15DL
Got questions? Call us 24/7
+447418098951
+447418098951
Our Address
Unit A2, Harrison Trading Estate Longworth Street, Preston PR15DL
Got questions? Call us 24/7
+447418098951
+447418098951
